Legal

Privacy Policy

This policy explains what information Indus collects when you use our website and place an order, and how we use and protect it.

Last updated 8 July 2026

Information we collect

When you browse or order, we may collect information you provide directly — such as your name, delivery address, phone number and email — and information collected automatically, such as your device and usage data through cookies and similar technologies.

How we use your information

We use your information to:

  • Process, fulfil and deliver your orders
  • Communicate with you about orders and enquiries
  • Improve our products, website and service
  • Meet legal and accounting obligations

Payments and third parties

Our store and checkout run on Shopify, and payments are handled by secure third-party payment processors. We don't store your full card details. These providers process your information under their own privacy and security terms.

Cookies

We use cookies to keep your cart, remember preferences and understand how the site is used. You can control cookies through your browser settings, though some features may not work without them.

Data security and retention

We take reasonable measures to protect your information and retain it only as long as needed for the purposes above or as required by law.

Your rights and contact

You may request access to, correction of, or deletion of your personal information. To make a request or ask a question about this policy, contact us via the details on our Contact page.